Privacy Policy

Introduction

Welcome to Alessandrini IT Solutions. We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy or our practices with regards to your personal information, please contact us at jalessandrini@alessandriniitsolutions.com.

This Privacy Policy governs the privacy policies and practices of our website, located at alessandriniitsolutions.com. Please read our Privacy Policy carefully as it will help you make informed decisions about sharing your personal information with us.

Information

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our services, when you participate in activities on the website (such as using our "Book Online" feature), or otherwise when you contact us.

The personal information that we collect depends on the context of your interactions with us and the website, the choices you make, and the products and features you use. The personal information we collect may include the following:

Name and Contact Data: We collect your first and last name, email address, postal address, phone number, and other similar contact data.
Appointment Data: If you use our booking system, we collect the details regarding the time, date, and nature of the service you are requesting (e.g., computer repair, network installation).

Information Automatically Collected

We automatically collect certain information when you visit, use, or navigate the website. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, and information about how and when you use our website.

This information is primarily needed to maintain the security and operation of our website, and for our internal analytics and reporting purposes.

How We Use Your Information

We use personal information collected via our website for a variety of business purposes described below:

To provide and manage our services: We use your information to fulfill and manage your appointments, orders, and service requests (e.g., performing a custom computer build or home network installation).
To communicate with you: We may use your information to contact you regarding your upcoming appointments, service updates, or to respond to your inquiries.
To improve our services: We may use non-personal information to analyze trends and usage patterns to improve our website and service offerings.

How We Store Your Data (Wix.com)

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our services to you. Your data may be stored through Wix.com’s data storage, databases, and the general Wix.com applications. They store your data on secure servers behind a firewall.

Use of Cookies

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.

Essential Cookies: These are necessary for the website to function properly (e.g., security cookies used by Wix).
Analytics Cookies: These help us understand how visitors interact with our website.

Disclosure of Your Information

We do not sell, trade, rent, or otherwise share your personal information with third parties for marketing purposes. We may share data with trusted third-party service providers (like payment processors) only as necessary to perform the services you have requested.

Your Privacy Rights Depending on your location, you may have certain rights regarding your personal information, such as the right to access, correct, or delete the data we hold about you. If you are a resident of New Jersey, you may have additional rights under state law. To exercise any of these rights, please contact us using the information below.

Updates to This Policy

We may update this privacy policy from time to time. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible.

If you have questions or comments about this policy, you may contact us by email at jalessandrini@alessandriniitsolutions.com, by phone at 609-200-0141, or by post to: Alessandrini IT Solutions 415 Sicklerville Rd, P.O. Box 190 Sicklerville, NJ 08081 United States